When you are running an online business, you need to make sure that you are offering the same level of customer service that your customers would receive in a store. You need to always be willing to help them out when making a purchase and be ready to deal with an issue if something goes wrong. Many online businesses struggle with this but there are some ways to make things easier.
http://thebossmagazine.com/customer-service-online/
Think about the last time you uploaded an image to your website. Chances are you downloaded it from a stock photography site, uploaded it to the backend of your site, and then inserted it to the page. This makes a shining example of image optimization, right? Not quite.
You’ve added a giant bowling ball weight to your site that’s slowing down the page speed. And, search engines can’t read your images without alt text.
http://searchenginejournal.com/on-page-seo/image-optimization/#close/
Before you set your sites on slaying the competition with your amazing website redesign, you may want to consider a few things. Not every website is ready for a redesign. Neither is every business.
Instead of diving in and having wireframes and graphic mock-ups (or hifis) done and spending hundreds or thousands of dollars, stop and take time to develop more awareness.
Don’t launch a sinking ship…
http://business2community.com/web-design/15-signs-your-website-redesign-is-doomed-from-the-start-02273724/
As technologies change, influencing every strata of life, one thing remains the same. Whether you’re running a sock business in a dimly-lit Hong Kong alleyway or late for your 9:30 on 12th Street, we all want the same success. Online websites being the most effective tool for sales ever since the invention of the printing press.
Look, it is easy enough to run a website, but it is not so easy to run a profitable website. In this article, you’ll get an overview of some essential tools that’ll kick start your website and bring that success you’ve been chasing for so long.
http://business2community.com/digital-marketing/23-tools-to-make-your-website-thrive-02274243/
The Fairbanks North Star Borough is seeking the public’s feedback on upcoming changes to their website. There is a survey with seven questions located on their website asking about resident’s experiences interacting with the website. The survey is expected take about a minute.
http://webcenter11.com/content/news/Fairbanks-North-Star-Borough-seeks-public-feedback-on-changes-to-website---566991851.html/
As a digital marketing professional, you understand that email marketing is only one part of a larger puzzle. For your email marketing efforts to pay off, your email subscribers need to be directed somewhere, so that certain actions can be taken.
http://campaignmonitor.com/blog/email-marketing/2020/01/the-definitive-guide-to-landing-pages/?ref=webdesignernews.com/
Gathering quality feedback and closing the loop is essential to any company that cares about the constant improvement of its products and meeting customer satisfaction.
In fact, if created mindfully and carefully, feedback can become a valuable tool that will be a vector for favorable changes for a business. You can't always tell what customers think from your interaction with them. Asking for users’ opinions is important because by doing so, you can reduce customer churn.
http://learn.g2.com/feedback-forum/
Today, the reviews and ratings of a product/service contribute a lot in the decision to purchase. For instance, we go through restaurant reviews before making a reservation, have a look at the movie ratings before buying the tickets and the same is the thing with mobile apps - we read app reviews before installing an app.
Mobile app reviews matter, as it indirectly affects the visibility of the application in the respective app stores, while also determining the chances of being featured on the homepage of the app stores.
http://mobileappdaily.com/importance-of-mobile-app-reviews/
With the influx of mobile apps across the industry, competition is high. This means organisations must continuously optimise their mobile app(s), stay innovative and listen to what they’re customers are saying. And this is where in-app feedback plays an important role.
http://mopinion.com/guide-in-app-feedback-financial-institutions/
Mopinion and Sitefinity have teamed up to give Sitefinity CMS users free access to the Mopinion plugin. Now you can quickly and easily add your feedback forms to your websites that run on the Progress Sitefinity content management system (CMS).
https://mopinion.com/install-mopinion-feedback-plugin-sitefinity/
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