eringilliam: product-iteration*

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  1. If you work in a modern workplace, chances are you’ve used—or at least heard of—Slack. It’s the modern approach to email that changes how people communicate. Instead of messages getting buried in inboxes full of irrelevant emails, Slack simplifies the process for improved business communication. Started in 2013, today it is worth over $5 billion. It makes sense this product is so valuable considering it was built with obsessive attention paid to customer feedback. Feedback was considered through every product iteration. This is what it takes to become a competitive player in today’s market. Customers love Slack, and with good reason.
    https://www.forbes.com/sites/blakemorgan/2018/08/29/3-ways-slack-is-a-customer-centric-company/#9aa5686455bd/
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