While no one likes to hear where theyve gone wrong, its often important that we listen to constructive feedback when its given. While praise is always welcome, it doesnt often tell business-owners and managers where improvements in services and products can be made.
In many cases, it is the criticism from customers that allows you to improve your offers. Not only should you listen to constructive feedback you should actively seek it. And you can do just that in a number of ways.
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