5 Tried and tested ways to acquire reliable customer feedback

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  1. While no one likes to hear where theyve gone wrong, its often important that we listen to constructive feedback when its given. While praise is always welcome, it doesnt often tell business-owners and managers where improvements in services and products can be made. In many cases, it is the criticism from customers that allows you to improve your offers. Not only should you listen to constructive feedback you should actively seek it. And you can do just that in a number of ways.
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.