Increased income aside, there are other reasons why getting feedback from customers makes sense:
Insightful feedback can help guide product and service development so you focus your resources on what your customers consider important.
Getting customer feedback also helps you identify and eliminate problems. People who complain about your products and services arent an annoyance; theyre actually helping you do a better job.
Ready to get started?
In this guide, well cover the best ways to collect customer feedback on your website.
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