Customer feedback analysis 101: Whats the best way to analyze vast amounts of feedback?

1 bookmark(s)

  1. Do you have a lot of customer feedback collected but dont know exactly what to do with it? Maybe youre debating whether to hire a data scientist in-house to analyze it all manually, or go the agency route? Perhaps youve heard about text analytics and wonder what its all about, and what you need in-house to get started. Here, we go through the pros and cons of each of these solutions.
    Voting 0

About - Made with in Rotterdam

Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.