Top Digital Customer Experience (CX) Trends for 2018

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  1. Top Digital Customer Experience (CX) Trends for 2018
    How do we achieve seamless digital customer experience that our customers are after? We must find ways to streamline our approach for delivering an exceptional digital CX and do so by leveraging the proper solutions and technologies. And pay attention to the trends Here are the top 4 Digital Customer Experience trends for 2018, according to Mopinion.
    https://mopinion.com/top-digital-customer-experience-cx-trends-for-2018/
    Tags: website-feedback, customer-experience, cx-trends, by haroon (2018-01-17)
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Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.