Tags: customer-response*

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  1. Retail Gazette hears from Iceland customer response lead Rachel Lewis on the importance of giving customers a voice, and how AI-powered reviews and insights inform their campaigns, including the retailer’s mission to reduce its environment impact.
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  2. Customer feedback always plays a big role in your business growth. Every business organization tries to reach more customers with their satisfactory services. Being a service provider your responsibility is not only limited to the services but also you have the depth to understand customer requisition and their cause of dissatisfaction. Here all types of feedback are essential for continuous business improvement. Converting pessimism into optimism is the key element that ensures business success. Numerous processes are there to collect and measure your customer response.
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.