The fundamental responsibility of a Product Manager is to be the company’s leading expert on the customer. In fact, Product Managers often act as mediators between their customers and design teams to identify where their product or service is lagging and ensure that the underlying needs for their online customer are aligned with their service or product offering. Online feedback serves as a great way for connecting product performance and customer expectations.
https://mopinion.com/product-managers-collecting-online-feedback/
"I enlisted the women of CS to explain how we’ve set up an effective customer feedback loop here at Roadmunk so that our product team can make the most of user feedback. Here’s a breakdown of our feedback loop at Roadmunk."
https://medium.com/product-to-product/creating-effective-customer-feedback-loops-for-product-teams-63e06416b5b/
Working with products as a modern product team requires a multidisciplinary approach for solving problems. Software powered products are not created in a linear fashion with well-defined plans, but are built using a lean, messy and often unpredictable approach. The modern way to work with products embraces learning above anything else. These are 10 things that characterize a modern product team.
https://uxplanet.org/10-things-that-characterize-a-modern-product-team-9fb86d2956f0/
