"At Apptentive, we believe relationships are the foundation for everything we do. In both our personal lives and in business, building a strong, two-way relationship that is beneficial to both sides sets the tone for every future interaction.
Sentiment is at the heart of understanding, measuring, and improving our relationships. In this post, we look at sentiment through the lens of the customer, and share tips to analyze customer sentiment at any stage."
https://www.business2community.com/customer-experience/what-is-customer-sentiment-analysis-02111676/
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