eringilliam: negative*

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  1. We’ve all been there. You check your lingerie store’s Facebook or Twitter account only to notice that a customer has left a less than positive review.

    So, what should you do? Luckily, we might just have the answer. Here’s how to handle negative feedback like a pro:
    https://success.parfaitlingerie.com/how-to-handle-negative-customer-feedback-online-like-a-pro/
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  2. When you first start selling online, receiving negative customer feedback can feel like a real kick in the teeth. You’ve put in all the hard work to get the order out but have fallen short of your customer’s expectations and are now worried about your reputation, not to mention how it might affect your metrics.

    With experience though, you start to realize that negative customer feedback is just part of selling online and shouldn’t be taken to heart. In fact, if you use it creatively, it can even present you with an opportunity to shine.
    https://www.xsellco.com/resources/negative-customer-feedback-amazon-ebay/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.