In order to design a series of questions that will specifically address the purpose of conducting the survey can turn into a messy business. Companies are unable to obtain accurate and quality responses from customers because many customers tend to lie or exaggerate during a survey. This causes inconsistent results and companies are unable to benefit from the research. However, research remains to provide solutions to these survey problems. Here are 10 tips to consider when you design customer feedback surveys
https://tech.co/10-important-tips-consider-designing-customer-feedback-survey-2015-07/
Growth hacking is the ‘art’ of carrying out rapid experiments across marketing channels and product development with one constant goal – growth. Want to learn more? Dine in...
https://mopinion.com/10-must-read-growth-hacking-guides/
When there is nothing on your site about who you are or who's on your team, people wonder about whether you are a good company to buy from." Here are the 10 most important things customers want to know
https://www.entrepreneur.com/article/207300/
Annoyingly though, customers generally can’t be bothered to leave their feedback. As such you need to find ways of encouraging your customers to leave their feedback without coming across as desperate.
here are 10 tips to help you drive up the number of reviews on your site...
https://econsultancy.com/blog/61677-10-ways-to-encourage-customer-reviews-online/
Recently I was talking to someone who is relatively new to the field of usability and user experience. He has developed a web application and wanted some ideas for getting feedback from users. He commented that he was planning on sending out a survey to users to see what they think about the web application. That was his plan for user testing. I’m so entrenched in the concept of usability and user testing that I have to stop sometimes and remember that not everyone else is.
http://blog.linktexting.com/product-feedback/
If people aren’t interacting with your website that means your site is not providing any value or benefit, which devalues the purpose of your site. However, having a strong online presence means having a strong website. So when creating your site make sure to keep your website visitors’ experience in mind so you can boost website visits, engagement, and improve the user experience . To provide you some guidance, we’ve compiled 10 ways to increase user interaction on your website.
https://blog.loginradius.com/2015/04/user-interaction/
Here is a list of customer feedback tools. Some of the tools collect feedback, others tools provide platforms to generate ideas. Most of these tools have free options, making them excellent resources to help you connect with your customers.
https://www.practicalecommerce.com/14-Customer-Feedback-Tools-for-Small-Business/
Collecting customer feedback has to be an integral part of your business process. Getting negative and positive feedbacks are equally important. Fortunately there are lots of tools you can use to generate feedback. Hopefully these methods will help give you some ideas on how to get quality customer feedback on your site.
http://www.optimonk.com/blog/15-ways-e-commerce-websites-get-customer-feedback/
Check out this list of the best product review websites for Business-to-business and Business-to-consumer companies. Keep in mind that every industry has niche sites, too. For instance, those in the restaurant industry may want to be on UrbanSpoon. This blog post won't get into sites that are specific to one industry, but it will provide review sites that apply to businesses in almost any industry.
https://blog.hubspot.com/blog/tabid/6307/bid/33741/12-places-businesses-should-be-collecting-online-reviews.aspx/
Customer feedback helps bring purpose to your product or service offering. Let’s face it, it’s your customer that pays you, so make sure you listen.
Here are some reasons to start getting customer feedback...
http://blog.clientheartbeat.com/customer-feedback/
