Customer feedback is a great way to get ideas on how to improve your business. When seeking feedback, it’s best to make it as easy as possible for your customers to give their suggestions or ideas for improvement and ensure you take the time to action on feedback...
https://www.business.gov.au/info/plan-and-start/start-your-business/what-is-customer-service/seek-customer-feedback/
When you finally launch your site, whether it’s a startup or an e-commerce or a portfolio site, you want it to be awesome, of course. And not just “awesome” but it needs to explain your offering clearly, create trust in the visitor, and not have confusing UX/UI and flow.
https://www.startups.co/articles/the-importance-of-getting-feedback-on-a-website-before-its-launched/
Are you using the right form of Customer feedback?
https://www.genroe.com/blog/transactional-vs-relationship-customer-feedback-which-is-right-for-you/7409/
How can you strike a balance between gathering real-time feedback and respecting your users’ rights to get stuff done without being interrupted?
https://community.uservoice.com/blog/in-app-customer-feedback/
Customer feedback helps bring purpose to your product or service offering. Let’s face it, it’s your customer that pays you, so make sure you listen.
Here are some reasons to start getting customer feedback...
http://blog.clientheartbeat.com/customer-feedback/
By giving users and customers a voice, it can serve to drive customer loyalty, adding another layer of two-way communication between you and those who use your services or buy your products.
http://www.addthis.com/blog/2015/09/29/5-ways-to-collect-user-feedback-and-improve-your-website/#.WhVPkEqnHIU/
Asking the right questions to your customers can be a difficult balancing act. You want your customers to think about the answers, but you don’t want them to be tired or frustrated with your feedback survey.
https://unamo.com/blog/conversion/29-feedback-questions-customers/
Annoyingly though, customers generally can’t be bothered to leave their feedback. As such you need to find ways of encouraging your customers to leave their feedback without coming across as desperate.
here are 10 tips to help you drive up the number of reviews on your site...
https://econsultancy.com/blog/61677-10-ways-to-encourage-customer-reviews-online/
In today’s Internet-driven world, customers have more power than ever.
If customers have a positive customer experience, they will share this experience with friends, family and connections, which in turn can lead to new business. All at zero cost. But what happens if you fail to provide a positive customer experience?
https://www.superoffice.com/blog/customer-complaints-good-for-business/
Collecting customer feedback has to be an integral part of your business process. Getting negative and positive feedbacks are equally important. Fortunately there are lots of tools you can use to generate feedback. Hopefully these methods will help give you some ideas on how to get quality customer feedback on your site.
http://www.optimonk.com/blog/15-ways-e-commerce-websites-get-customer-feedback/
