11 Ways To Communicate Change Without Alienating Your Customers

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  1. 11 Ways To Communicate Change Without Alienating Your Customers
    'Businesses can learn some valuable customer service lessons from MoviePass, especially when it comes to communicating changes to the end-user experience. We asked a panel of Forbes Communications Council members to share their best tips for transparently and authentically announcing company or product changes with customers. Here's what they had to say.'
    https://www.forbes.com/sites/forbescommunicationscouncil/2018/10/08/11-ways-to-communicate-change-without-alienating-your-customers/
    Tags: communication, forbes, transparency, website-feedback, by eringilliam (2018-10-09)
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