4 problems with bug tracking and customer feedback (and how to solve them)

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  1. For product teams, developing a long-term roadmap and launching new products and features are just one part of the job. But once theyve shipped new products to the market, the work doesnt end there. Theyre also responsible for tracking bugs and incorporating customer feedback into the products they build. Without efficient processes and the right tools in place, this part of the job can be tough to juggle, or worse, it falls to the wayside. Fortunately, Asana has templates for both bug tracking and customer feedback that make it easier for product teams to manage and organize post-launch workso they can focus on delighting customers and delivering the best product experiences possible. Here are four common challenges to bug tracking and managing customer feedback, along with four tips on how to solve them using our templates.
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