For product teams, developing a long-term roadmap and launching new products and features are just one part of the job. But once they’ve shipped new products to the market, the work doesn’t end there. They’re also responsible for tracking bugs and incorporating customer feedback into the products they build.
Without efficient processes and the right tools in place, this part of the job can be tough to juggle, or worse, it falls to the wayside. Fortunately, Asana has templates for both bug tracking and customer feedback that make it easier for product teams to manage and organize post-launch work—so they can focus on delighting customers and delivering the best product experiences possible.
Here are four common challenges to bug tracking and managing customer feedback, along with four tips on how to solve them using our templates.
https://blog.asana.com/2018/10/bug-tracking-customer-feedback-templates/
If you’re reading this it’s probably safe to say your business has decided to implement an online customer feedback programme. Excellent choice! The next step is to start setting things into motion (in other words, collecting feedback), which can be challenging without the proper guidance. If you already have goals set out for your business, you’re certainly on the right track. Now all you’re going to need is a strategy that encompasses those goals, which – in the case of feedback – can be as simple as using a feedback form template, or at least understanding how a feedback form should be designed…
https://mopinion.com/the-best-feedback-form-templates-for-your-website/