Improving Your Customer Experience: Its About Time

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  1. Time is money, and nowhere is that truer than in customer service. If youre not respecting your customers time and valuing it as much as your own, your business, the experience it offers, and its bottom line will take a turn for the worst. However, if you respect your customers time, then your business will be one your customers return totime and time again.
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Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.