There is no doubting that the CRM industry is a thriving one. According to Gartner, CRM is now considered the largest of all software markets – with a worldwide revenue of nearly $39.5 billion. Research director at Gartner even stated that CRM will ‘be the fastest growing software market with a growth rate of 16%’ in 2018. So why is this software so in vogue? CRM software now lies at heart of most marketing and sales operations. These businesses are trying to avoid silos and make information available to their employees wherever they are. Plus it’s proven to be an efficient way of obtaining the much sought-after ‘360 degree view of the customer’.
https://mopinion.com/best-enterprise-crm-software/
In 1963, President John F. Kennedy made a lasting mark on the small business community by declaring the inaugural Small Business Week. Since that time, the yearly event recognizes the excellent work and important contributions of entrepreneurs and small business owners throughout the country. While this week is an excellent reminder of the past and current accomplishments of the small business community, Small Business Week also serves as an opportunity for savvy small businesses to build toward long-term success.
With the tremendous influx of idea sharing and customer attention focused on small businesses during this important week, there’s a lot to be gained in terms of contributing to the overall success and growth of your business.
https://customerthink.com/prioritize-customer-relationships-this-small-business-week/
