Tags: purchase-decision*

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  1. 'Customer feedback is one of the best tools available for a business to grow. Not only does it help a business understand where it needs to improve to keep customers happy, but good feedback can influence a potential customer's purchase decision.

    Despite this, many businesses don't have a proactive feedback gathering process. For some, it's because they are unsure how to manage this process without annoying customers. For others, it's fear that the feedback will be negative and difficult to fix! (If this is the case, read our blog on how to respond to feedback here.)

    If you're not sure how you could be gathering feedback to start with, we've provided a few simple ways you can get your customers engaged below.'
    https://www.vanguard86.com/blog/where-and-how-should-i-be-using-customer-feedback/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.