Tags: responsiveness*

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  1. Customers have endless options when it comes to choosing new brands and services, which means their expectations are high. Immediacy, personalization, responsiveness, and product quality are a handful of the primary reasons customers will choose to be loyal to one brand over another.

    But one major component holds the key to earning and solidifying customer loyalty: correctly leveraging customer feedback.

    Here are six tactics to help strengthen your customer loyalty through feedback.
    https://www.business2community.com/loyalty-marketing/6-steps-to-stronger-customer-loyalty-02124786/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.