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  1. Being a customer-centric company means more than just offering good customer service.

    The best customer-centric companies not only put their customers first – they design products and services to meet the customers’ needs, and create seamless experiences across the board.

    Naturally, a lot of brands shout about being customer-focused, but which ones are practicing what they preach? Here are five examples of note.
    https://econsultancy.com/examples-customer-centric-companies/
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