eringilliam: feedback-stats*

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  1. Comprehensive new research from Ofcom shows how tech behaviors in Western society have changed in the last 10 years. It’s an illuminating picture of the UK consumer market, whose trends can easily be seen at work globally.

    At its heart is a story of how humans are becoming ever more dependent upon connected technologies. This is a mega-trend with massive implications for how organizations go about requesting, collating and analyzing real-time customer feedback stats.
    https://www.customerthermometer.com/customer-feedback/customer-feedback-process-stats/
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Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.