Before going out to get feedback it is important to determine what it is you’d like to know. Are you seeking information on your existing products and services and how these are being used? Do you want to review the problems, challenges and opportunities that your customers face? Are you planning new product development?
https://brainmates.com.au/how-to/how-to-get-customer-feedback-and-input-quickly-and-easily/
Don’t leave your customer feedback in the hands of Yelp users; actively seek it out and post it on your company’s website.
http://www.verticalresponse.com/blog/why-customer-feedback-can-profitable/
In today’s Internet-driven world, customers have more power than ever.
If customers have a positive customer experience, they will share this experience with friends, family and connections, which in turn can lead to new business. All at zero cost. But what happens if you fail to provide a positive customer experience?
https://www.superoffice.com/blog/customer-complaints-good-for-business/
We have all experienced badly-designed websites. Most people’s immediate reaction is to close the tab and go back to Google. Even if you are searching for vital information, there are so many websites out there that it’s not worth wasting time trying to understand a confusing page. read on to know how to keep your website in shape
https://www.netigate.net/market-research/website-feedback-5-steps-keeping-website-shape-experienced-badly-designed-websites-peoples-immediate-reaction-close-tab-go-back-google-even/
Customer feedback data offers company leaders a wealth of pertinent information that can enhance the decision-making process. If your organization isn’t tapping into this fount of information, it’s missing out on a valuable source of data—informative data that comes inexpensively and often for free. Examining customer feedback is, therefore, extremely important to your company, and the following explains why.
https://www.surveygizmo.com/survey-blog/market-research-intelligence/
Are you using the right form of Customer feedback?
https://www.genroe.com/blog/transactional-vs-relationship-customer-feedback-which-is-right-for-you/7409/
Customer feedback is arguably one of the best ways you can grow and expand your products and services. Being able to obtain that feedback and then apply it to your business effectively can mean the difference between a good year and a great year.
https://moz.com/blog/top-ten-ways-to-get-more-customer-feedback-whiteboard-friday/
You’re doing something wrong if you’re annoying your customers in the process of trying to get their feedback. Are the responses from whatever percent of people actually do respond worth the nuisance this popup is causing to the majority of visitors?
http://overit.com/blog/collect-customer-feedback/
When you finally launch your site, whether it’s a startup or an e-commerce or a portfolio site, you want it to be awesome, of course. And not just “awesome” but it needs to explain your offering clearly, create trust in the visitor, and not have confusing UX/UI and flow.
https://www.startups.co/articles/the-importance-of-getting-feedback-on-a-website-before-its-launched/
It's time to change the way you think about customer feedback and how you collect it. Your business will be better off for it
https://www.americanexpress.com/us/small-business/openforum/articles/the-definitive-guide-to-getting-customer-feedback/
