Customer feedback drives business and brings in the money

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  1. Customer feedback drives business and brings in the money
    Positive online reviews from customers help small businesses stand out, and generally give business owners a feel good factor. But a recent survey released by online services marketplace, ServiceSeeking, reveals just how badly negative reviews sting.
    https://www.mpamagazine.com.au/sections/business-strategy/customer-feedback-drives-business-and-brings-in-the-money-251047.aspx/
    Tags: customer-feedback, reviews, small-business, negative-reviews, by eringilliam (2018-06-14)
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.