haroon

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  1. Here are 4 useful rules that will help you getting better client feedback
    http://99u.com/articles/38121/4-rules-for-getting-better-client-feedback/
    Tags: , by haroon (2017-12-12)
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  2. Customer feedback is vital to business strategy because it allows business leaders to connect the dots between their expectations and users’ actual product experience.
    https://www.formstack.com/blog/2016/gathering-customer-feedback/
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  3. When companies collect feedback from customers, their first thought might be to ask customers how they rate their service. While sending surveys after customer interactions is important, brands should further elaborate on the definition of customer feedback by soliciting thoughts on how the brand as a whole might better serve the needs and preferences of their customers.
    https://www.vocalcom.com/en/blog/customer-experience/5-tips-for-optimizing-customer-feedback-surveys/
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  4. If you don’t have a live chat on your website yet, the benefits brought up by surveys are another great reason for you to consider this tool for your business.
    https://www.providesupport.com/blog/the-value-of-the-feedback-how-running-customer-survey-impacts-your-business/
    Tags: , by haroon (2017-12-09)
    Comments - Voting 0
  5. It can be so easy to find yourself drooling over the prospect bringing in new customers. Unfortunately, this can mean that current and previous customers are overlooked.
    http://www.toprankblog.com/2015/07/customer-feedback-marketing/
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  6. You’re doing something wrong if you’re annoying your customers in the process of trying to get their feedback. Are the responses from whatever percent of people actually do respond worth the nuisance this popup is causing to the majority of visitors?
    http://overit.com/blog/collect-customer-feedback/
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  7. Here are four ways you can collect useful feedback from your customers to ensure you’re getting a diverse array of feedback, while making sure your policies are on par with what they expect.
    http://blog.trustpilot.com/blog/4-channels-to-collect-customer-feedback-youre-probably-missing/
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  8. Have you ever encountered a pop-up on a website requesting answers to a few short questions? This is an exit intent survey, and it’s a great way to capture thoughts from visitors. These pop-ups ask customers to answer a few questions when they exit.
    https://www.surveygizmo.com/survey-blog/instant-customer-feedback/
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  9. A Google review can shape your business far more than a Google Ad. According to a survey, 90% of participants claimed that positive online reviews influenced their buying decision, and 86% said their decision was influenced by negative reviews.
    https://www.forbes.com/sites/allbusiness/2014/08/28/6-simple-ways-to-get-customers-to-review-your-business-online/#20861f5614c5/
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  10. It is amazing to know how many don’t know what their site visitors want to consume. So much time and money is wasted at just guessing what the blog post should be, or what color product to feature on the homepage — but it’s all guesswork.
    https://plugintut.com/collect-feedback-wordpress-website/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.