Recently I was talking to someone who is relatively new to the field of usability and user experience. He has developed a web application and wanted some ideas for getting feedback from users. He commented that he was planning on sending out a survey to users to see what they think about the web application. That was his plan for user testing. I’m so entrenched in the concept of usability and user testing that I have to stop sometimes and remember that not everyone else is.
http://blog.linktexting.com/product-feedback/
Here are four ways you can collect useful feedback from your customers to ensure you’re getting a diverse array of feedback, while making sure your policies are on par with what they expect.
http://blog.trustpilot.com/blog/4-channels-to-collect-customer-feedback-youre-probably-missing/
There’s many ways you could go about getting this valuable information, but we’ve made it easy for you. Here are four of the best techniques to gather valuable user feedback and maximize your website’s potential.
https://www.dbswebsite.com/blog/2016/10/18/4-great-ways-to-get-valuable-user-feedback/
Customer feedback is vital to business strategy because it allows business leaders to connect the dots between their expectations and users’ actual product experience.
https://www.formstack.com/blog/2016/gathering-customer-feedback/
You have launched your website or your new product successfully. Congrats! Now it is time to gather feedback from your users and website visitors. But how does that work?
https://brand24.com/blog/how-to-collect-feedback-from-your-website-visitors/
The reality is site owners – especially of small businesses – are often too attached to the look and feel of their sites and thus lack the perspective to recognize faults, even when they're glaringly obvious. And when the user experience and design of a site aren't as good as they could be, sales suffer as a result.
https://confinedtosuccess.com/how-to-get-website-feedback-to-drastically-improve-your-site/
It's time to change the way you think about customer feedback and how you collect it. Your business will be better off for it
https://www.americanexpress.com/us/small-business/openforum/articles/the-definitive-guide-to-getting-customer-feedback/
You’re doing something wrong if you’re annoying your customers in the process of trying to get their feedback. Are the responses from whatever percent of people actually do respond worth the nuisance this popup is causing to the majority of visitors?
http://overit.com/blog/collect-customer-feedback/
You already know customer feedback is critical to improving your business, but how do you keep the process manageably simple?
https://www.questback.com/blog/the-simple-way-to-collect-valuable-customer-feedback/
Customer feedback is arguably one of the best ways you can grow and expand your products and services. Being able to obtain that feedback and then apply it to your business effectively can mean the difference between a good year and a great year.
https://moz.com/blog/top-ten-ways-to-get-more-customer-feedback-whiteboard-friday/
