Before going out to get feedback it is important to determine what it is you’d like to know. Are you seeking information on your existing products and services and how these are being used? Do you want to review the problems, challenges and opportunities that your customers face? Are you planning new product development?
https://brainmates.com.au/how-to/how-to-get-customer-feedback-and-input-quickly-and-easily/
It can be so easy to find yourself drooling over the prospect bringing in new customers. Unfortunately, this can mean that current and previous customers are overlooked.
http://www.toprankblog.com/2015/07/customer-feedback-marketing/
Why and when should you collect feedback from your visitors? In general, there are four scenarios where website feedback is invaluable...
https://siteimprove.com/blog/why-and-when-you-should-collect-website-feedback/
Customer feedback is arguably one of the best ways you can grow and expand your products and services. Being able to obtain that feedback and then apply it to your business effectively can mean the difference between a good year and a great year.
https://moz.com/blog/top-ten-ways-to-get-more-customer-feedback-whiteboard-friday/
You already know customer feedback is critical to improving your business, but how do you keep the process manageably simple?
https://www.questback.com/blog/the-simple-way-to-collect-valuable-customer-feedback/
You’re doing something wrong if you’re annoying your customers in the process of trying to get their feedback. Are the responses from whatever percent of people actually do respond worth the nuisance this popup is causing to the majority of visitors?
http://overit.com/blog/collect-customer-feedback/
It's time to change the way you think about customer feedback and how you collect it. Your business will be better off for it
https://www.americanexpress.com/us/small-business/openforum/articles/the-definitive-guide-to-getting-customer-feedback/
The reality is site owners – especially of small businesses – are often too attached to the look and feel of their sites and thus lack the perspective to recognize faults, even when they're glaringly obvious. And when the user experience and design of a site aren't as good as they could be, sales suffer as a result.
https://confinedtosuccess.com/how-to-get-website-feedback-to-drastically-improve-your-site/
You have launched your website or your new product successfully. Congrats! Now it is time to gather feedback from your users and website visitors. But how does that work?
https://brand24.com/blog/how-to-collect-feedback-from-your-website-visitors/
Customer feedback is vital to business strategy because it allows business leaders to connect the dots between their expectations and users’ actual product experience.
https://www.formstack.com/blog/2016/gathering-customer-feedback/
