Website Feedback News

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1. Why you should be collecting feedback on website content

   Whether companies know it or not, website content largely defines the success of your business. Think of it this way: your website is often the first chance you have to market your company’s products and services to your customers. So why wouldn’t you make it a priority to have the best website content out there?

   https://mopinion.com/why-you-should-be-collecting-feedback-on-website-content/

   Tags: website-feedback, web-feedback, customer-feedback, customer-support, research, website-content by tjeerdtraats and 1 other (2018-03-23)

   Comments - Voting 0
2. SaaS Companies: Implement a Product NPS Program in 5 Simple Steps

   It has become all too common for B2B SaaS companies to survey their customers once a year through a moment-in-time customer relationship survey, with at least one section addressing the ultimate question of Net Promoter Score (NPS).

   https://www.business2community.com/strategy/saas-companies-implement-product-nps-program-5-simple-steps-02021767/

   Tags: website-feedback, web-feedback, user-feedback, customer-feedback, nps, net-promoter-score, saas, software-as-a-service, customer-relationship, survey, technology, research by tjeerdtraats (2018-03-06)

   Comments - Voting 0

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