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  1. With the influx of mobile apps across the industry, competition is high. This means organisations must continuously optimise their mobile app(s), stay innovative and listen to what they’re customers are saying. And this is where in-app feedback plays an important role.
    http://mopinion.com/guide-in-app-feedback-financial-institutions/
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  2. Today, the reviews and ratings of a product/service contribute a lot in the decision to purchase. For instance, we go through restaurant reviews before making a reservation, have a look at the movie ratings before buying the tickets and the same is the thing with mobile apps - we read app reviews before installing an app.

    Mobile app reviews matter, as it indirectly affects the visibility of the application in the respective app stores, while also determining the chances of being featured on the homepage of the app stores.
    http://mobileappdaily.com/importance-of-mobile-app-reviews/
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  3. Gathering quality feedback and closing the loop is essential to any company that cares about the constant improvement of its products and meeting customer satisfaction.

    In fact, if created mindfully and carefully, feedback can become a valuable tool that will be a vector for favorable changes for a business. You can't always tell what customers think from your interaction with them. Asking for users’ opinions is important because by doing so, you can reduce customer churn.
    http://learn.g2.com/feedback-forum/
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  4. As a digital marketing professional, you understand that email marketing is only one part of a larger puzzle. For your email marketing efforts to pay off, your email subscribers need to be directed somewhere, so that certain actions can be taken.
    http://campaignmonitor.com/blog/email-marketing/2020/01/the-definitive-guide-to-landing-pages/?ref=webdesignernews.com/
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  5. The Fairbanks North Star Borough is seeking the public’s feedback on upcoming changes to their website. There is a survey with seven questions located on their website asking about resident’s experiences interacting with the website. The survey is expected take about a minute.
    http://webcenter11.com/content/news/Fairbanks-North-Star-Borough-seeks-public-feedback-on-changes-to-website---566991851.html/
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  6. As technologies change, influencing every strata of life, one thing remains the same. Whether you’re running a sock business in a dimly-lit Hong Kong alleyway or late for your 9:30 on 12th Street, we all want the same success. Online websites being the most effective tool for sales ever since the invention of the printing press.

    Look, it is easy enough to run a website, but it is not so easy to run a profitable website. In this article, you’ll get an overview of some essential tools that’ll kick start your website and bring that success you’ve been chasing for so long.
    http://business2community.com/digital-marketing/23-tools-to-make-your-website-thrive-02274243/
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  7. Before you set your sites on slaying the competition with your amazing website redesign, you may want to consider a few things. Not every website is ready for a redesign. Neither is every business.

    Instead of diving in and having wireframes and graphic mock-ups (or hifis) done and spending hundreds or thousands of dollars, stop and take time to develop more awareness.

    Don’t launch a sinking ship…
    http://business2community.com/web-design/15-signs-your-website-redesign-is-doomed-from-the-start-02273724/
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  8. Think about the last time you uploaded an image to your website. Chances are you downloaded it from a stock photography site, uploaded it to the backend of your site, and then inserted it to the page. This makes a shining example of image optimization, right? Not quite.

    You’ve added a giant bowling ball weight to your site that’s slowing down the page speed. And, search engines can’t read your images without alt text.
    http://searchenginejournal.com/on-page-seo/image-optimization/#close/
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  9. When you are running an online business, you need to make sure that you are offering the same level of customer service that your customers would receive in a store. You need to always be willing to help them out when making a purchase and be ready to deal with an issue if something goes wrong. Many online businesses struggle with this but there are some ways to make things easier.
    http://thebossmagazine.com/customer-service-online/
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  10. In 2017, bots flooded the Federal Communications Commission's online public comments system with millions of fake missives in support of ending Net Neutrality. Two years later, an experiment by a college senior found that simple Artificial Intelligence tools make it easier than ever to fool humans and computers alike, distorting what is supposed to be a critical avenue of public feedback into another tool of manipulation.
    http://fcw.com/articles/2019/12/24/deepfake-comment-spam-johnson.aspx/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.