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1. Customer feedback drives business and brings in the money

   Positive online reviews from customers help small businesses stand out, and generally give business owners a feel good factor. But a recent survey released by online services marketplace, ServiceSeeking, reveals just how badly negative reviews sting.

   https://www.mpamagazine.com.au/sections/business-strategy/customer-feedback-drives-business-and-brings-in-the-money-251047.aspx/

   Tags: customer-feedback, reviews, small-business, negative-reviews by eringilliam (2018-06-14)

   Comments - Voting 0
2. How Negative Reviews Impact SEO

   One or two negative reviews don’t have the power to torpedo your business. While we all want positive reviews, the bad ones aren’t as bad as you think. Negative reviews can actually help search engine rankings. Let me explain why.

   https://www.searchenginejournal.com/how-negative-reviews-impact-seo/265991/

   Tags: negative-reviews, seo, online-reviews, website-feedback by eringilliam (2018-08-30)

   Comments - Voting 0

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