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  1. Don’t leave your customer feedback in the hands of Yelp users; actively seek it out and post it on your company’s website.
    http://www.verticalresponse.com/blog/why-customer-feedback-can-profitable/
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  2. You need to ensure that you’re receiving honest feedback, whether it’s the good, the bad, or even the ugly. Here is a list of 7 useful tools which helps you gather valuable customer feedback.
    https://www.impactbnd.com/blog/7-survey-tools-for-getting-valuable-customer-feedback/
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  3. Customer satisfaction is a top priority for almost all companies (and if it isn't, it should be). Receiving customer feedback is a great way to measure it and take action when needed, but it can be trickier than it seems. Continue reading...
    https://blog.balsamiq.com/sharing-customer-feedback/
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  4. Getting real-time feedback from your customers can play a huge part in your success as a marketer. You probably set up email campaigns, prepare ads, and write content for your audience, but do you really know what these people want, minute to minute?
    https://www.salesforce.com/blog/2017/03/use-customer-feedback-to-improve-marketing.html/
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  5. users are behaving as they do, you need qualitative data. This is where subjective feedback from your users or visitors comes in. Without these insights, your analytics data is incomplete.
    https://siteimprove.com/it-it/blog/why-and-when-you-should-collect-website-feedback/
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  6. There’s many ways you could go about getting this valuable information, but we’ve made it easy for you. Here are four of the best techniques to gather valuable user feedback and maximize your website’s potential.
    https://www.dbswebsite.com/blog/2016/10/18/4-great-ways-to-get-valuable-user-feedback/
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  7. We’ve found that NPS surveys are a great way to get actionable customer feedback at scale. They’re easy to send, easy for customers to take, and give a quantifiable data point on how customer happiness and loyalty is improving (or not).
    https://baremetrics.com/blog/automating-customer-feedback/
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  8. If you already use a digital feedback solution or are capturing direct customer insight online, you need to be clear that there’s a subtle but important distinction between letting your customers speak to/at you and actually listening to what they have to say.
    https://www.opinionlab.com/cx-labnotes-blog-four-tips-to-improve-customer-experience-with-digital-feedback/
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  9. Customer feedback is arguably one of the best ways you can grow and expand your products and services. Being able to obtain that feedback and then apply it to your business effectively can mean the difference between a good year and a great year.
    https://moz.com/blog/top-ten-ways-to-get-more-customer-feedback-whiteboard-friday/
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  10. how can you be sure that your efforts bring desired results? If you do not try to find out what your clients actually think about your service, you will never be able to give them the best customer experience.
    https://blog.startquestion.com/7-reasons-why-customer-feedback-is-important-to-your-business-28e99c00eba7/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.