Tags: customer-feedback*

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  1. Your customers' collective feedback should be the guiding compass for your long-term website strategy. If you pay attention to this feedback and adjust the website appropriately, you will be more likely to create more customers like those who offered their feedback.
    https://www.intechnic.com/blog/how-to-collect-customer-feedback-for-your-website/
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  2. Getting real-time feedback from your customers can play a huge part in your success as a marketer. You probably set up email campaigns, prepare ads, and write content for your audience, but do you really know what these people want, minute to minute?
    https://www.salesforce.com/blog/2017/03/use-customer-feedback-to-improve-marketing.html/
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  3. Customer feedback is arguably one of the best ways you can grow and expand your products and services. Being able to obtain that feedback and then apply it to your business effectively can mean the difference between a good year and a great year.
    https://moz.com/blog/top-ten-ways-to-get-more-customer-feedback-whiteboard-friday/
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  4. how can you be sure that your efforts bring desired results? If you do not try to find out what your clients actually think about your service, you will never be able to give them the best customer experience.
    https://blog.startquestion.com/7-reasons-why-customer-feedback-is-important-to-your-business-28e99c00eba7/
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  5. We’ve found that NPS surveys are a great way to get actionable customer feedback at scale. They’re easy to send, easy for customers to take, and give a quantifiable data point on how customer happiness and loyalty is improving (or not).
    https://baremetrics.com/blog/automating-customer-feedback/
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  6. Customer satisfaction is a top priority for almost all companies (and if it isn't, it should be). Receiving customer feedback is a great way to measure it and take action when needed, but it can be trickier than it seems. Continue reading...
    https://blog.balsamiq.com/sharing-customer-feedback/
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  7. Find the five best reasons why your B2B company should be collecting consumer feedback to get the most from your sales, marketing, retention and growth efforts.
    http://blog.trustpilot.com/blog/2015/9/23/5-proven-reasons-why-b2b-companies-absolutely-need-customer-feedback/
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  8. You need to ensure that you’re receiving honest feedback, whether it’s the good, the bad, or even the ugly. Here is a list of 7 useful tools which helps you gather valuable customer feedback.
    https://www.impactbnd.com/blog/7-survey-tools-for-getting-valuable-customer-feedback/
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  9. Don’t leave your customer feedback in the hands of Yelp users; actively seek it out and post it on your company’s website.
    http://www.verticalresponse.com/blog/why-customer-feedback-can-profitable/
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  10. When users take time to offer useful feedback, you have to consider what their experience is like. Usually it’s the ones who care most that take their time to send you thoughts and ideas. By ignoring them, you’re telling your best customers that you don’t care.
    https://blog.intercom.com/3-rules-for-customer-feedback/
    Tags: , by haroon (2017-11-29)
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Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.