Tags: enterprises*

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  1. Examining your customer’s sentiments towards your service is essential, especially if you wish to better understand and improve your customer’s experience with your services. If you’re looking to do so, the best way may be to simply ask them.

    Here are various tips to gather quality customer feedback to improve the services you offer:
    https://www.readitquik.com/articles/business-support-solutionsservices/9-ways-enterprises-can-improve-their-services-with-quality-customer-feedback/
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  2. "Large corporations have dominated the market for a long time, but things are rapidly changing. Disruptive startups, of which there are many, are posing a threat to the seemingly unshakable market positions of these large established firms.

    By scaling agility across all business units and product groups, digital giants should design and build features much more quickly, get early customer feedback and enhance them in rapid iterations."
    http://techcircle.vccircle.com/2018/04/30/what-large-enterprises-can-learn-from-tech-startups/
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Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.