Tags: product-innovation*

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  1. We’re just a month and a half out from launching Mopinion Raspberry, and it’s time for another sneak peek into the new user interface. In this five-part series, we will ‘unmask’ various new components of the software one by one; components that are guaranteed to give you a smooth and lucid user experience.
    http://mopinion.com/unmasking-mopinion-raspberry-feedback-form-builder/
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  2. Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain this status, our team strives to make constant and valuable improvements to our platform. We do this using the feedback provided directly by our customers. That being said, we’ve got plenty of product updates to share with you this month! We have several new security updates including SCA-compliant payments in Stripe and a new feature that enables users to anonymise their own feedback data. We also want to give you a sneak peek into our new user interface which is set to go live in January 2020!
    http://mopinion.com/product-update-security-measures-new-user-interface/
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  3. Companies work hard to listen to the voice of the customer (VoC) and innovate based on what they hear, but passive listening isn’t enough. I’ve found that you must always be on the lookout for new ways customers can connect with you and seamlessly share information to help you deliver products that better meet their needs.

    The B2B technology company for which I work is doing some pretty amazing things in this area with many longstanding, and recently established, customer outreach programs. These programs serve as templates for active listening that are uniquely and directly connecting customers with our CX team, customer service and support — and more specifically with product development and product management.

    Feedback channels are ongoing resources for us and help ensure that we approach VoC and product innovation from the customer’s perspective, developing new products and features that align with their current and future needs.
    http://customerthink.com/4-ways-to-align-customer-feedback-and-product-innovation/
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  4. Mopinion is dedicated to providing its customers with the best possible feedback analytics software on the market. In order to maintain this status, our team strives to make constant and valuable improvements to our platform. We do this using the feedback provided directly by our customers. That being said, we’re happy to announce the release of the seven exciting new updates, including new machine learning technology, new feedback form metrics, and much more.
    https://mopinion.com/november-product-update/
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  5. The Mopinion team is committed to providing the best possible feedback analytics solution out there; an objective which requires constant improvement and innovation. Thanks to the feedback of our customers, we’re happy to announce the release of several updates and new features within our software this month!
    https://mopinion.com/december-product-updates-featuring-automated-tagging/
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  6. Hope you’re all hungry for some updates and new features because Mopinion has come out with several this month – and we’d like to share them you! Mopinion is proud to announce that the following are now available within our Feedback Analytics software....
    https://mopinion.com/october-product-updates-featuring-new-onboarding-flows/
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  7. Google Tag Manager is a free tag management system. Instead of implementing the Mopinion script directly into your webpages’ HTML code, you can install the tag manager script once and control the Mopinion script from within Google.
    https://mopinion.com/installation-mopinion-via-google-tag-manager/
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  8. Mopinion’s new data loader feature will enable users to import their own feedback data sets and easily visualise and analyse this data from external sources in our dashboards.
    https://mopinion.com/mopinion-releases-new-data-loader-feature/
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  9. Mopinion is proud to announce that the following are now available within our Feedback Analytics software:
    Optimised Excel Export Function
    Improved Performance in Dashboard and Chart Loading
    New API to retrieve feedback from Mopinion software
    New Help Section (in Navigation)
    https://mopinion.com/june-product-update-new-feedback-api/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.