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  1. Why is Project Management (PM) often still time consuming and inefficient? Are you still repeatedly updating spreadsheets, drowning in post-its and participate in weekly update meetings? That’s really a waste of time and effort. You can have a complete overview of your project in a glance, with a little help from the right software tool. These days there’s more than enough project management software, helping you stay on top of each project.
    https://mopinion.com/top-20-best-project-management-software-an-overview/
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  2. Right or wrong, the general public associates the term “cookie” with a perceived online privacy invasion. But cookies, along with other tracking technologies, provide the personalized user experiences that consumers crave.
    http://adexchanger.com/data-driven-thinking/before-we-kill-the-cookie-lets-ask-why/
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  3. With rapid digitisation, businesses adopting technology for the first time, security threats and incidents are on the rise in the Indian market. And the government is currently in the process of updating the national cybersecurity policy. Having announced that the 2013 policy will be updated by 2020, the government is inviting suggestions from Indian citizens for the National Cybersecurity Strategy to cover all scopes and diversity of cybercrimes and cybersecurity areas of interest.
    http://inc42.com/buzz/govt-calls-for-citizen-feedback-on-national-cybersecurity-strategy/
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  4. If you’re not already thinking about 2020 web design, the time is now. Already, web design trends for 2020 have started to emerge, and if you want to stay on-trend and engage site visitors, it’s crucial to pay attention.

    But what is the future of web design in 2020? Will everything change? Well — not everything, but some specific 2020 web design trends are worth your attention.
    http://webfx.com/blog/web-design/web-design-trends-for-2020/?ref=webdesignernews.com/
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  5. Are your customers happy?

    If you don’t know for sure, guessing is not the next best thing. According to a 2017 study by the folks at American Express, a person from the U.S. is going to tell an average of 15 people about a bad customer service experience.

    Even worse, research by thinkJar’s CEO, Esteban Kolsky, found that only 1 out of 26 unhappy customers complain. The rest will just leave..
    http://optinmonster.com/best-ways-to-collect-customer-feedback/
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  6. The Customer Feedback Software Market report provides a holistic evaluation of the market for the forecast period (2019–2029). The report comprises of various segments as well an analysis of the trends and factors that are playing a substantial role in the market. These factors; the market dynamics,involves the drivers, restraints, opportunities and challenges through which the impact of these factors in the market are outlined. The drivers and restraints are intrinsic factors whereas opportunities and challenges are extrinsic factors of the market. The Customer Feedback Software Market study provides an outlook on the development of market in terms of revenue throughout the prognosis period.
    http://downeymagazine.com/2019/12/03/customer-feedback-software-market-growth-by-2029-pmi/225330/
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  7. For a successful website or mobile app, user experience and interaction are critical factors which calls for testing, feedback and refinement during and after the design process. This is where feedback comes in handy. Asking for feedback from users can provide you with an alternative perspective, enabling you to properly meet the requirements as well as expectation of these users. While there are various types of user experience feedback solutions (see previous article with UX tools overview), there is one type in particular that enables businesses to improve page usability, Visual Feedback tools.
    http://mopinion.com/top-21-visual-feedback-tools-an-overview/
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  8. Web designing and its understanding, user experience should be acknowledged. Users will remember their visit to a website even if they do not remember the salient features and main points of that web. And this makes it an even more critical position than knowing about the website thoroughly.

    The layout, text, interactive elements, and graphics are the main points that not only provide the user with information. But it assists the visitor’s experience, and it serves to make it a memorable experience for the user and more likely to be shared on social media for further promotion. UX design is an active fragment of web work.
    http://ventsmagazine.com/2019/12/03/everything-you-need-to-know-about-web-design-user-experience/
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  9. You already know that your customers' satisfaction is critical to the success of your business. But what about employee satisfaction? Does it matter how happy your staff is? And should you gather employee feedback? In this article, we'll take a look at how you can use a Net Promoter Score (NPS) survey to assess your employees' at-work satisfaction and loyalty to your brand, producing a metric called eNPS.
    http://business.com/articles/enps-employee-feedback/
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  10. Marketing has evolved over the years from a largely intuitive exercise based on an executive’s judgment and experience, into becoming a data-obsessed occupation. A hundred years ago, department store magnate John Wanamaker was famously quoted as saying that he knew half of his advertising spend was wasted. The problem, he said, was that he didn’t know which half. That’s not the case today.
    http://securityboulevard.com/2019/12/the-changing-landscape-of-customer-acquisition-engagement-and-retention-in-2020/
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Mopinion: The Leading User Feedback Tool

Mopinion is a proud sponsor of Website Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Feedback Tools in order to collect feedback from the user. Mopinion takes it one step further and offers a solution to analyse and visualise user feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.