Right or wrong, the general public associates the term “cookie” with a perceived online privacy invasion. But cookies, along with other tracking technologies, provide the personalized user experiences that consumers crave.
http://adexchanger.com/data-driven-thinking/before-we-kill-the-cookie-lets-ask-why/
With rapid digitisation, businesses adopting technology for the first time, security threats and incidents are on the rise in the Indian market. And the government is currently in the process of updating the national cybersecurity policy. Having announced that the 2013 policy will be updated by 2020, the government is inviting suggestions from Indian citizens for the National Cybersecurity Strategy to cover all scopes and diversity of cybercrimes and cybersecurity areas of interest.
http://inc42.com/buzz/govt-calls-for-citizen-feedback-on-national-cybersecurity-strategy/
If you’re not already thinking about 2020 web design, the time is now. Already, web design trends for 2020 have started to emerge, and if you want to stay on-trend and engage site visitors, it’s crucial to pay attention.
But what is the future of web design in 2020? Will everything change? Well — not everything, but some specific 2020 web design trends are worth your attention.
http://webfx.com/blog/web-design/web-design-trends-for-2020/?ref=webdesignernews.com/
Are your customers happy?
If you don’t know for sure, guessing is not the next best thing. According to a 2017 study by the folks at American Express, a person from the U.S. is going to tell an average of 15 people about a bad customer service experience.
Even worse, research by thinkJar’s CEO, Esteban Kolsky, found that only 1 out of 26 unhappy customers complain. The rest will just leave..
http://optinmonster.com/best-ways-to-collect-customer-feedback/
For a successful website or mobile app, user experience and interaction are critical factors which calls for testing, feedback and refinement during and after the design process. This is where feedback comes in handy. Asking for feedback from users can provide you with an alternative perspective, enabling you to properly meet the requirements as well as expectation of these users. While there are various types of user experience feedback solutions (see previous article with UX tools overview), there is one type in particular that enables businesses to improve page usability, Visual Feedback tools.
http://mopinion.com/top-21-visual-feedback-tools-an-overview/
With over a billion websites in the world, are you doing what is required to separate your site from the pack? Online success is entirely possible, but it doesn’t happen overnight. In order to draw new and returning customers to your website, you must implement the proper functions and test those attributes to ensure their efficiency.
As technology like eye tracking advances, you will have to do more to retain customers, but you don’t want to forget about the basics. Below, we cover the crucial components your site should have, as well as how to protect and test these features.
http://bdtechtalks.com/2019/12/13/website-testing-optimization-seo/
SAN JOSE — In an effort to amplify their reach into San Jose communities, the city’s civilian police watchdog has launched a new website and text-messaging system to gather citizen feedback and take complaints.
The move is a nod to the evolving modes of communication for younger residents less inclined to make a phone call or show up to the Office of the Independent Police Auditor (which just moved a block away from its previous location).
http://mercurynews.com/2019/12/16/san-jose-police-auditor-revamps-online-presence-to-engage-residents/
WordPress is a highly versatile content management system when it comes to website designing and development. Statistically, around 75 million websites are running on WordPress web creation tool. The unique thing about this open source is a diversity of plugins. It offers over 53,000 plugins which gives myriad opportunities to augment the functionality of the website.
https://www.calvindude.com/5-essential-wordpress-user-feedback-plugins-for-small-business-website/
Getting your customers to review your product is a powerful strategy that should never be ignored or underestimated. It really matters what people are saying about your business so you can use this opportunity to establish a strong reputation for your brand.
Customer reviews are powerful pieces of social proof that convince your prospects to buy and look at you as someone they can trust.
http://business2community.com/ecommerce/how-to-create-automation-for-product-reviews-to-retain-your-customers-02268887/
When you are running an online business, you need to make sure that you are offering the same level of customer service that your customers would receive in a store. You need to always be willing to help them out when making a purchase and be ready to deal with an issue if something goes wrong. Many online businesses struggle with this but there are some ways to make things easier.
http://thebossmagazine.com/customer-service-online/
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